Engagement Platform (EP) includes everything which you need to engage with hotel guests during and after their stay. Hoteliers can send automated and segmented push notification messages, send mid-stay and post-stay surveys, manage offers, and report the guest service requests, push notification messages, survey results, revenues by guest services. EP includes the following features to enable hoteliers to engage with their guests easily;
- Dashboard
- Daily engagement charts
- Requests charts
- Survey charts
- Revenue charts
- Push notification listing
- Push Notifications
- Segmented
- Broadcast
- Automated
- Guest Segmentation
- Dynamically managed guest segments
- Manually managed guest segments
- Offer Management
- Reporting
- Guest Services
- Restaurant Reservations
- SPA Reservations