Home2nite believes that mobile applications are the best and most convenient channels for interaction. Until the COVID-19 outbreak, face-to-face interaction and personal touch were widely mentioned. However, now things have changed. The new topics are hygiene, social distancing, and measures to provide a safe place for tourists.
In all industries, digitalization empowers social distancing; for example;
- People can order food from e/m-commerce applications minimizing contact
- Consumers can make payments with their contactless credit cards
- Companies continue to make meetings via teleconference tools
- Children continue their education via online communication tools and videos
The tourism industry is not an exception. The following measures can only be done via mobile applications:
- Guests may prefer to order food directly to their rooms rather than eating in public
- For guests who want to eat in restaurants, can send their menu requests before the lunch/dinner so that their tables with the number of people are arranged in a social distance with the other tables and the orders they have provided will be ready
- Guests can open the doors via their mobile phones without a need to touch for the plastic/magnetic cards
- Guests can request a taxi/transportation from the reception from their mobile phones
- Guests do not have to touch the appliances in the room such as remote TV controllers, air conditioner controllers or phones in the room.
Home2nite fully supports digitalization for hotels.
