Business
The Impact of Digitalisation on Hotel Guest Engagement
Needless to say, most of the travellers, hotel guests and customers prefer online channels much more – well, we are in the digital era at the end of Read more…
Needless to say, most of the travellers, hotel guests and customers prefer online channels much more – well, we are in the digital era at the end of Read more…
In the past, hotels relied heavily on online travel agencies (OTAs) to reach their target audiences and secure guest bookings. However, hotels now have the chance to take Read more…
Customer engagement has become the biggest focus in marketing strategies ever since brands realized loyal customers spend more money than new customers and it requires less investment to Read more…
Customer experience is becoming more and more important not only in the hospitality industry but in all businesses. Some statistics even suggest that a considerable amount of potential Read more…
The rising popularity of social media use has removed some borders and changed the dynamics of traditional market habits. The relationship between suppliers and customers mostly progresses in Read more…
1 – Hotels in your hands, literally! We all are too busy to spare some time from our hectic day and sit at the table to book directly Read more…
Wind of Change for Hospitality Today’s World is different from yesterday. People in it do change, too. The meaning and purpose of life have deeply evolved, as well Read more…